Return Policy

At iScream, we value your relationship with us and want to ensure your satisfaction. If the goods are faulty we will meet our obligations 
under the Malaysian Consumer Protection Act.

Once your order has been placed, you cannot cancel it online. To make a change or to cancel your order, please contact us at 016-225 6135 (Mr. Mok).

If the order has already been dispatched, refund will not be available.

Because our products are perishable, we cannot accept returns or exchanges. We cannot be responsible if a package cannot be delivered 
or is delayed due to an incorrect shipping address being given to us.

We advise that you check your goods on arrival. If there is a mistake with the order or if there is something wrong with the product, 
please contact us immediately at 016-225 6135, we’ll reship your order on the next shipping day or issue you a full refund.